Well, this is my 2nd or 3rd “troubleshooting” style sessions, and unfortunately they are beginning to form a pattern. With very obivious recommendations (such as document, be logical, read log files). This one was a cut above the average session of this type. With a REAL engineer talking about the REAL problems he has faced. Hey, what a novel idea! Troubleshooting based on real experiences (plenty of irony intended!)

 The trouble with session was that it wasn’t “snappy” enough – it kind of laboured the point. I could sense a kind of restlessness in the audience who felt it should have been more hare, and less tortoise (hey, I just check – I can spell tortoise – shame about all my other words!)

So in short – for future reference. More examples. More war-stories. Keep it snappy…

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